Guide to Xero
Who are they?
New Zealand based software business, originally successful in New Zealand/Australia but now significantly invested in development of the software for the UK marketplace from a base in Milton Keynes.
Xero has been designed primarily to be highly user friendly for use by nonaccountants. A large development team enables continuous updates to the software with ‘new’ features in response to user requests and to take advantage of widely used business apps.
Software options and pricing
Xero has three business options, but only two are relevant for most SMEs i.e. Standard and Premium, with the main functionality differences being multi-currency and (basic) stock control. All are monthly subscriptions and priced at £22.00 and £27.50 (plus VAT) respectively.
User training and ongoing support
Xero offer UK telephone and email support, along with a non-UK email support team outside office hours. Additionally, they have a very extensive online help centre and video training resources for all users.
Integration opportunities Xero connects with multiple business apps used by small and medium-sized businesses (and also provides some flexibility to import data directly into the
software via .csv files.)